Baked Betty's Shipping and Returns Policy
Shipping Policy:

Delivery Times: Our standard shipping typically takes 3-5 business days for orders within the continental United States. For international orders, please allow 10-15 business days. Delivery times may vary based on location and carrier delays.

Shipping Costs: Shipping costs are calculated based on order weight and destination. Free standard shipping is offered for orders over a specified amount within the continental United States. International shipping rates apply for orders outside the United States.

Order Processing: Orders are processed and shipped on business days only (Monday through Friday, excluding major holidays). Orders placed on weekends or holidays will be processed the next business day.

Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number, allowing you to track your package's progress to your door.

Returns Policy:

Satisfaction Guarantee: If you are not entirely satisfied with your purchase, we accept returns within 30 days of receipt. To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them.

Return Process: To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with instructions on how to return your product.

Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exclusions: Please note that certain items may be exempt from our return policy. Perishable goods such as food, flowers, or custom-made products cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Exchanges: We only replace items if they are defective or damaged. If you need to exchange an item, send us an email at our support address.

Additional Information:

Lost or Damaged Items: If your order arrives damaged or is lost in transit, please contact us immediately to assist with a replacement or refund.

International Orders: Please be aware that international orders are subject to duties and taxes determined by the country to which they are shipped. These fees are not included in the price of the product or shipping and are the responsibility of the recipient.

By purchasing from Baked Betty's, you acknowledge and agree to these shipping and returns policies. We appreciate your business and are here to help make your experience with us as enjoyable as possible. For any further questions or concerns, please don't hesitate to contact us.